Aurelian Black respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.
Aurelian Black is operated in Australia by The Trustee for EA Global Trust.
Information We Collect
When you visit our website, place an order, contact us or otherwise interact with us, we may collect information including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Information you provide when contacting us
- Technical information such as your IP address, browser type, device information and website activity
Payments
Payments made through our website are processed by third-party payment providers, including WooPayments and its payment processing partners.
We do not directly store your complete credit or debit card details. Payment providers may collect and process payment information in accordance with their own privacy policies and security requirements.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Process payments, refunds and transaction-related matters
- Communicate with you about your order
- Provide customer support
- Detect and prevent fraud or misuse
- Maintain and improve our website and services
- Meet our legal, accounting and regulatory obligations
Sharing Your Information
We may provide information to trusted third parties where reasonably necessary to operate our business, including payment processors, website and ecommerce providers, delivery and logistics providers, IT and hosting providers, and professional advisers.
We do not sell your personal information.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the online store, remember preferences, understand website usage, improve our services and provide relevant functionality.
You can control certain cookies through your browser settings, although disabling cookies may affect some website features.
Keeping Your Information Secure
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting and business requirements.
Access and Correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Overseas Service Providers
Some service providers used to operate our website, process payments or provide technology services may process or store information outside Australia.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website with an updated revision date.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Aurelian Black
Email: info@aurelianblack.com